The Company neither charges nor determines the fare or final pricing charged by the Driver to you. The Company would share the suggested fare called a popular price based on its market viability and acceptance, The Company enables you and the Driver the freedom to negotiate. You acknowledge that there is no involvement of the Company in the determination of the fare and thereby, the parties participating in the determination shall solely be responsible and liable for any dispute on the decided fare.
The Company would be involved in collecting the total driving classes fare to be paid by you for not to arise the disputes between the customer and driver further, customer should not make the payment directly to the Driver in case paid as specifically requested by the driver then company is not responsible for that total driving classes and paid amount. The total fare and Fees may be payable at the time of making a booking, confirmed booking should not be cancelled once the driver is assigned, if the customer wishes to cancel the booking then 25% of cancellation fee will be applicable (e,g 5000*25/100 = 1250) balance 3750 will be refunded to the customer
If the customer wishes to cancel in the middle of the driving classes then customer will be refunded 25% only on rest of unused driving classes. We may use a third-party payment processor (“Payment Processor”) to bill you through your selected mode of payment. The processing of payments will be subject to the terms and policies of such Payment Processor in addition to these Terms. We shall not be liable for any error of the Payment Processor. In the event of any unsuccessful payment, the money debited shall be credited in accordance with the terms of the Payment Processor.
Drivkaro does not designate any portion of your payment as a tip to the driver. Any representation by Drivkaro to the effect that tipping is “voluntary”, “not required”, and/or “included” in the payments you make for drivers are not intended to suggest that Drivkaro provides any additional payments to drivers. You understand and agree that while you are free to provide additional payment as a tip to the drivers who provides you with driving classes, you are under no obligation to do so. tips are voluntary. The Company is not responsible if the driver chargers any additional fare / amount from you. The customer can avail the wallet amount by referral bonus. For providing the SaaS platform – to enable identification of the drivers, the Company reserves the right to charge a subscription fees from the Customer, which shall be subject to the tax applicable on it.
DRIVER PAYMENT TERMS AND REFUND POLICY- 1. The Company has the discretion to charge 10% fees from the Driver in consideration for the SAAS Platform provided by Drivkaro, as updated on the Platform from time to time, which will be subject to applicable taxes. ( eg: 5000*10/100 =500) 4500 will be credited to driver account.
- 2. Driver will not receive the driving classes fare directly from their Customers, Drivkaro will receive the total driving classes fare from the customers and pay to the driver on weekly or end of the total driving classes session.
- 3. Drivkaro may display an estimated driving classes fare range based on market rates that apply to the unavailability of drivers, busy timings, route and approximate distance your customers have chosen on the Platform which you may use as guidance for you to quote or accept the driving class fare. However, Drivkaro makes no guarantee or warranty with respect to the accuracy or reliability of the driving class fare displayed and is merely provided for guidance.
- 4. Drivkaro may levy on their customers cancellation fee, refund, or other charges including applicable taxes in connection with the driving class services. These charges, fees, and any other payments owed by customers to the company or owed by the company to their customers are part of the contractual arrangement between company and Customers.
- 5. If the Company is not able to provide leads to the Driver on account of platform or app related issues, then the Company may not compensate the Driver at its own discretion.
- 6. The Driver will not issue appropriate invoices as required under applicable law including Goods and Services Tax laws, to their customers for or in connection with the driving class services. Drivkaro will issue the invoice to Driver’s Customers or enable the Driver to issue any invoices in connection with the driving class services to their customers, as the transaction in connection with such driving class services, including payments of driving classes fare, are to be settled directly between Customers and the Company.
- 7. These T&Cs are subject to all prevailing statutory taxes, duties, fees, charges and/or costs, however denominated, as may be in force and in connection with any future taxes that may be introduced at any point of time.
- 8. The Company reserves the right to vary, or discontinue, any of the platform-based services and/ or making the platform available in their entirety